Diane Burton is a professor in the ILR School at Cornell University. Her primary appointment is in human resource studies, with courtesy appointments in organizational behavior and sociology. Prior to joining the Cornell faculty in 2009, Professor Burton was a faculty member at the MIT Sloan School of Management. She began her academic career at the Harvard Business School teaching leadership and organizational behavior. Professor Burton earned her Ph.D. in sociology at Stanford University and served as a lecturer and researcher in organizational behavior and human resources management at the Stanford Graduate School of Business.
Course Overview
Coaching, as both an industry and an employee development tool, is growing in prominence and importance. Responsibility for coaching is increasingly falling to HR professionals, who can be called upon to coach employees directly, train managers to be better coaches, build coaching capability within the organization, and identify external coaching resources.
In this course, you will begin practicing skills and behaviors exhibited by effective coaches. The course situates coaching within the broader context of employee development, enabling you to analyze workplace situations and diagnose when coaching is an appropriate developmental tool. You'll gain insight into how both institutional awareness and self-awareness are needed to foster and support successful coaching efforts.
Key Course Takeaways
- Gain familiarity with the employee development landscape at your organization
- Diagnose the root causes of a situation and determine who in the organization will be the primary focus of an intervention
- Differentiate coaching from training, mentoring, and counseling Identify situations where coaching is appropriate
- Develop interventions to facilitate employee development through coaching
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Course Length
2 weeks
Effort
3 to 5 hours of study per week
Format
100% online, instructor-led
Course Author
M. Diane Burton
Senior Associate Dean for Research, Outreach, and External Relations
Cornell ILR School
Senior Associate Dean for Research, Outreach, and External Relations, ILR School, Cornell University
Who Should Enroll
- Early-career HR professionals looking to build a strong foundation across core HR functions
- HR generalists seeking to broaden their expertise and prepare for expanded responsibilities
- Professionals transitioning into human resources from other business functions
- Managers and business leaders responsible for people management who want to strengthen their HR knowledge
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100% Online
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